Frequently Asked Questions

Everything you need to know about Better Legacy — features, pricing, privacy, and support.

What is Better Legacy?+

Better Legacy is an end-of-life planning app that helps you organize what matters and leave comfort for the people you love. Capture your last wishes, record memories and messages for your family, build a life list, store important documents, and share securely with loved ones.

Which devices is Better Legacy available on?+

Better Legacy is available on iOS (the App Store) and Android (Google Play).

How much does Better Legacy cost?+

Better Legacy is a subscription with a free trial. You can see the current plans and pricing in the app before you commit — there's no charge during the trial, and you can cancel anytime.

Is there a free trial?+

Yes. New members start with a free trial so you can explore everything first. You won't be charged until the trial ends, and you can cancel anytime from your device's subscription settings.

How do I cancel my subscription?+

Subscriptions are managed through your App Store or Google Play account. Open your device's subscription settings to cancel — you'll keep access until the end of your current billing period.

Is my information private and secure?+

Yes. Your wishes, memories, messages, and documents are private to you and stored securely with industry-standard encryption. You choose what to share with loved ones, and we never sell your personal data. See our Privacy Policy for full details.

How do I delete my account and data?+

You can permanently delete your account and all associated data at any time from Profile → Delete Account in the app. This action is immediate and cannot be undone.

How do I get help or send feedback?+

Open Profile → Contact Support in the app, or email us at hello@betterlegacy.io. We usually reply within 1–2 business days.

Still have questions?

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