Frequently Asked Questions
Everything you need to know about Better Legacy, features, pricing, privacy, and support.
What is Better Legacy?+
Better Legacy is an end-of-life planning app that helps you organize what matters and leave comfort for the people you love. Capture your last wishes, record memories and messages for your family, build a life list, store important documents, and share securely with loved ones.
Which devices is Better Legacy available on?+
Better Legacy is available on iOS (the App Store) and Android (Google Play).
How much does Better Legacy cost?+
Better Legacy is a subscription with a free trial. You can see the current plans and pricing in the app before you commit. There's no charge during the trial, and you can cancel anytime.
Is there a free trial?+
Yes. New members start with a free trial so you can explore everything first. You won't be charged until the trial ends, and you can cancel anytime from your device's subscription settings.
How do I cancel my subscription?+
Subscriptions are managed through your App Store or Google Play account. Open your device's subscription settings to cancel. You'll keep access until the end of your current billing period.
Is my information private and secure?+
Yes. Your wishes, memories, messages, and documents are private to you and stored securely with industry-standard encryption. You choose what to share with loved ones, and we never sell your personal data. See our Privacy Policy for full details.
How do I delete my account and data?+
You can permanently delete your account and all associated data at any time from Profile → Delete Account in the app. This action is immediate and cannot be undone.
How do I get help or send feedback?+
Open Profile → Contact Support in the app, or email us at hello@betterlegacy.io. We usually reply within 1–2 business days.
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